Feedback widget vs feedback boards, roadmap & changelog
TL;DR
Featurebase is a public feedback board with a roadmap and a changelog — users post ideas, vote, and watch what you ship. Say So skips all of that. It's one script tag that catches bug reports and ideas inside your app, then drops them in a private inbox you triage, with new feedback posted to Slack so you can reply right there. Pick Featurebase if you want a public board your users browse. Pick Say So if you'd rather collect feedback quietly and act on it without running a community.
| Say So | Featurebase | |
|---|---|---|
| What it is | Feedback widget + private inbox | Public board, roadmap, and changelog |
| Where feedback is left | In your app, one tap, no account | On a public board users sign in to |
| Setup | Paste one script tag, done in a minute | Set up boards, roadmap, and changelog first |
| Slack | Two-way: post to Slack, set status there, the user gets emailed back | Notifications only |
| Public voting / roadmap | No, on purpose | Yes — it's the whole point |
| Pricing | Free, then flat $120/yr (unlimited) | Free tier, then per teammate — cost grows as your team grows |
Featurebase
Featurebase gives your users a board to post and vote on ideas, plus a public roadmap and changelog. That's great if you want feedback out in the open. The trade-off: users leave your app to use it, and you're now running a public space.
Say So
Say So puts a small button in your app. People tap it, type, and they're done — no account, nothing public. Every note lands in your inbox with the page it came from. You decide what to do with it; nobody else sees the pile.
Want feedback voted on in public? Featurebase. Want to catch it in your app and keep it private? Say So.
Featurebase
Featurebase is a few products in one — boards, roadmap, changelog, surveys, even a help center. Reviewers often mention the learning curve up front: there's a lot to organize before it clicks.
Say So
Say So does one thing, so there's almost nothing to set up. Paste the script, pick your colors if you want, and you're collecting feedback the same afternoon.
If you want the full board-and-roadmap setup, Featurebase has it. If you want feedback working today, Say So is faster.
Featurebase
Featurebase will notify you, but a common ask from its own users is to reply straight from Slack instead of checking another inbox.
Say So
That's how Say So works. New feedback posts to your Slack channel, anyone on the team can change its status right there, and the person who left it gets an email when it does. Slack is free on every plan.
If you live in Slack and want to act on feedback without opening another tool, Say So fits the way you already work.
Featurebase is a public board where users post and vote, plus a roadmap and changelog. Say So is a private feedback widget — one script tag that catches feedback in your app and puts it in an inbox only your team sees.
No, by design. Feedback stays in a private inbox and you close the loop with the person who sent it by email. There's no public board.
Featurebase has a free tier, then charges per teammate, so the bill grows as you add people. Say So is flat: free to start, then $120 a year for unlimited everything.
Yes. New feedback posts to Slack, your team can set its status from the channel, and the person who left it gets an email back. It's free on every plan.
One script, a calm inbox, and a free Slack loop. Free forever for one project.
Already on Featurebase? See what switching looks like →